Questions shop owners ask before they apply.

₪399 a month, or ₪3,990 a year with two months free, with no setup fee. The price is the same for every client and covers design, build, hosting and support. Details are on the Pricing page.

By bank transfer, with an invoice for every payment. Automatic card payment will be added later. The yearly plan is paid up front, and we remind you in writing before renewal.

The yearly domain fee and payment gateway fees if you open one. You pay them directly to the provider in your name, and we handle the connection and setup.

All your content is yours: texts, photos, logo, products and customer data, delivered as files if you cancel. The design and code are a service from Rawaq that runs while your subscription is active, and they are not sold. The domain is always in your name.

Cancel any time by notice before the next payment date, and nothing is charged after that. The site stops on an announced date behind a neutral page, we keep it for 90 days, and it comes back the same day if you subscribe again. We never message your customers.

The site keeps running until the end of the paid period, and the amount is not refunded. The 75% refund within the first week after launch applies to the yearly plan too.

You do. Customer data is part of your content, and their money reaches you directly on delivery or through a gateway in your name. No payment passes through Rawaq’s account.

For the first five clients: we build the site and launch it on a temporary address, and you use it for seven days before the first payment. On day eight the subscription starts automatically under the agreement unless you cancel by message before then. After the first five: the first month is paid, and 75% of it is refunded if you cancel within the first week after launch.

2 to 7 business days depending on the size of the site, and the clock starts when we receive all the content. For very large stores we agree the timeline at acceptance.

Always yours. If you have a domain we connect it, and if not we register one in your name and you pay its yearly fee directly.

We make you a simple text logo at no charge. We give photos basic edits (cropping, matching sizes, brightening, cleaning the background of the main photos), but we do not shoot. We accept applications that have reasonable photos.

The customer taps a button that opens a ready WhatsApp message with the order number, products, total and address. The same order is saved in the dashboard and reaches your email. Cash on delivery from day one, and card payment once you open a local payment gateway in your name.

No. You add products, photos and stock from an Arabic dashboard, and we send you a short guide. Anything bigger is a change request we handle.

A change to the design or content that we carry out and that takes up to about an hour of work: a photo, a banner, a page, a new section. You have 10 a month and they do not accumulate. Products, prices and stock you edit yourself and they do not count.

Arabic, or Arabic and English. You choose when you apply.

We do not build mobile apps. A simple booking form (such as a test drive or an appointment) is part of the plan. A booking system with time slots, staff and prepayment gets a separate quote and timeline.